Shipping & Returns
Orders over $75 USD (pre-tax and after any discounts are applied) ship for free within the US. Visit our checkout page to estimate shipping charges. Transit times are determined by shipping method. Transit times quoted are estimates only and not a guaranteed service.
We offer international shipping to many countries and collect duties at checkout. Please visit our checkout page for rates. To get your UK & EU orders to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and under. For Canada & Australia orders to pass through customs, please ensure that each product in your order contains no more than a 90 day supply, meeting the personal exemption limit. For Japan, the customs limit is a 2 month supply. For the best and fastest service on PR Lotion orders within the United Kingdom, Europe, Australia and New Zealand, we recommend purchasing from our local partners at the PR Lotion UK Store and PR Lotion Australia Store. Note that all international orders are final and we do not accept returns.
**Please allow up to 3 weeks for International Orders**
Subscription orders over $75 within the US ship free. You’ll be notified via email prior to recurring orders being shipped. Cancellations must be requested 24 hours before subscription is set to renew. Cancel by emailing us at email@example.com or login to your personal portal. Any cancelled subscriptions that are later reactivated are subject to our current shipping policy.
If you are unhappy with your purchase from our website, you may return it for a replacement or refund within 30 days. Shipping charges are non-refundable, including return shipping. Apparel and gear is non-refundable, but should you have any problems with your purchase, contact us to see if we can find a fix.
Contact firstname.lastname@example.org for returns.